Registrieren und erhalten 10% Rabatt bei Ihrer ersten Bestellung

  • Free shipping on orders over €30,00*
  • Schnelle Lieferung: 1-3 Arbeitstage
  • Kostenlose Rücksendung
  • Engagierter Kundenservice

Wenn Sie sich außerhalb der EU befinden, besuchen Sie bitte spalding.com.

Warranty

Warranty on basketballs,  backboards, rims and apparel
WHAT IS THE WARRANTY?

We follow the European laws for end consumers and provide a warranty for 2 years on our products. The warranty period of 2 years is valid starting from the day of purchase.

DO I NEED TO PROVIDE PROOF OF PURCHASE TO MAKE A WARRANTY CLAIM?

Yes, we require a proof of purchase. Please provide us your order number and order details when you submit a warranty claim. We can only accept claims on items purchased on our webshop. If you purchased on a different webshop, or in a store, you will have to file your claim there.

HOW DO I SUBMIT A WARRANTY CLAIM?

You can submit a warranty claim through our contact form. You will have to provide your order number and a picture of the item in question. And give us a description of what is wrong.

DO I NEED TO RETURN MY ORIGNAL PURCHASED PRODUCT AS PART OF THE WARRANTY CLAIM PROCESS?

In most cases providing photo's of the damaged product is enough. In some occasions we do however reserve the right to request the product to be returned. If this is the case, then we will provide the shipping labels free of charge.

HOW LONG DOES IT TAKE FOR A WARRANTY CLAIM TO BE PROCESSED?

We respond to all messages as soon as possible. Please note, due to the high amount of requests, we have a small delay in response times. But rest assured, we will answer your message shortly.

WHAT CAN I EXPECT TO HAPPEN FOLLOWING A WARRANTY CLAIM SUBMISSION?

If your claim of a defective product is submitted within the warranty period and the claim is justified, then we will replace the product without any costs. If the product is no longer in our collection, we will provide an alternative of equal quality and price range.

WHAT IS NOT COVERED BY THE WARRANTY ON SPALDING BASKETBALLS?

We take no responsibility, nor liability, for damages or defects due to following reasons:

  • - Negligence, abuse or misuse of the product
  • - Failure to follow product instructions.
  • - Any modifications that are made to the product.

Warranty on basketball systems/hoops

All warranty claims and replacement parts for our basketball systems and hoops are handled by Eurobase. Please contact them for further assistence.

Eurobase ltd.
Spalding Customer Service
Mail: spalding@euro-base.com

Melden Sie sich an, um von exklusiven Angeboten und Produktvorschauen zu profitieren und einen Rabatt von 10 % auf die gesamte Website zu erhalten* - Gilt nicht für Basketball-Systeme.
spalding logo
Since 1876, igniting the inner confidence that lives in athletes of all levels. Our heritage of high quality basketball products is what makes us stand out while you excel.
Offizieller Spalding Webshop für Europa.

Social Media

Language

unsere weiteren Marken

mcdavidkttape logonathan logo

Alle Rechte vorbehalten

chevron-down linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram